At Bala's Harley-Davidson, our Service Department is your one stop shop for Maintenance, Repairs, Customization, Accessorization and Performance Engine work! Our Service Technicians are some of the best in the business. All are highly skilled, trained and authorized by Harley-Davidson. Leave your service work in the hands of people who care!

Just a few of the many services we offer are:

*Schedule Maintenance

*Diagnostics

*Dyno Tuning

*Ontrack Laser Alignment

*Digital Technician

*Performance Consulting and Engine Builds

*Warranty and Recall Work (regardless of where your bike was purchased)

Contact us by phone at (608)-847-7702 to schedule an appointment or get answers to your questions. You may also direct an email to:

servicemgr@balas-hd.com

Warranty -vs- Maintenance... 

What's The Difference?

war·ran·ty noun, plural -ties, verb, -tied, -ty·ing.

a written guarantee given to the purchaser of a new appliance, automobile or other item by the manufacturer or dealer, usually specifying that the manufacturer will make any repairs or replace defective parts free of charge for a stated period of time and under certain conditions.

main·te·nance –noun

care or upkeep as of machinery or property. The activity involved in maintaining somthing in good working order

All right, that's the dictionary.com definition of these to terms. So what do they mean to you as a proud Harley-Davidson owner?

Regular maintenance on Harley-Davidson Motorcycles are set in intervals outlined in the owners manual and the service manuals. Current models are set at 1000 miles, 5000, miles, 10,000 miles and so on. These services are suggested by the Motor Company to you can keep your bike in good running order. The fluids (engine oil, primary, transmission fluids) are changed during these times. Also the technician looks over the bike making sure that the belt tension is proper and the bolts are all set to specific torques. The purpose of these services to make sure your bike retains its perfection throughout the miles. It is also the owners responsibility to cover the cost of these procedures, the labor and parts. These services also can have an effect on warranty.

Warranty is provided by the Motor Company. New bikes have a two year manufacturers warranty with the option of purchasing and extended warranty. (I'll explain extended warranty at a later date.) There are also subcategories to warranty including: battery, tire, emissions, over the counter sales, but for now I'm focusing on the motorcycle types. The warranty is a Contract between you and the manufacturer. A copy of the warranty agreement should have been gone over at the time of purchase and a copy in your bike paperwork. A warranty issue applies to problems the bike has that are abnormal, like leaking gaskets, loose compensator nut, and wheel wobble. Warranty issues are usually covered by the Motor Company; they can, however, refuse to accept the claim if, they feel the motorcycle was improperly maintained, certain performance parts were installed on the bike (voiding the warranty), or the problem was caused by rider neglect or abuse.

I hope this helped define the differences between Warranty and Maintenance. I'll post a little more in depth on the different types of claims in future articles.

Andrea Martzahl-Warranty Manager email: warranty@balas-hd.com

Got Questions? How About Some Answers?

When it comes to your bike nobody knows better than YOU, want you want! When it comes to getting it DONE nobody knows better than Bala's Certified Technicians!

"Can I do it? Will it fit? What will it cost?"

These are all questions our Expert's can answer for you! Mild to Wild; modest performance to full blown Screamin' Machine, our guys will tell you if it's possible, what it'll take and what it will cost!

Brad, Travis and Casey are all highly trained and have a lot of experience making great Harley-Davidson Motorcycles even better!

At Bala's Harley-Davidson, Performance consultations are always FREE!

Take the first step and email our Lead Technician and Performance Consultant today!

If you've had work done in the past and would like the same Tech to evaluate your new idea's, please put ATTN: and the Techs name in your Subject line!

Unless requested otherwise, Brad will be in contact ASAP!

email: performance@balas-hd.com